The terms and conditions below apply to all
transactions on bedswarehouse.co.uk. Please read these terms and conditions carefully and print a copy for future reference.
The use of this site indicates
your acceptance of these terms and conditions. The placement of an
order indicates your acceptance of these terms and conditions.
Bedswarehouse will treat each order for
goods as an offer by you to purchase the goods subject to these
terms and conditions. These terms and
conditions do not affect your statutory rights. To order goods
through this website you must be at least 18 years of age and accept
delivery to a UK mainland address.
Description of Goods
detailed specifications are available from the manufacturer's
brochures or their websites.
Accuracy of Product
All product specifications, images and other
information published on our website have either been made
accessible by suppliers, manufacturer's, publications, publicists,
or been gathered from public-domain sources. The intention of
bedswarehouse.co.uk is that all information on the website should be
as accurate and up to date as possible. However, bedswarehouse.co.uk
cannot guarantee the reliability or the accuracy of the information
contained within its pages. All the actions taken by the user of the
website are the responsibility of the individual.
event a product is listed at an incorrect price due to typographical
error or error in pricing information from our suppliers, taxes or
duty changes, we shall have the right to refuse or cancel any orders
listed at the incorrect price whether or not the order has been
confirmed. If your credit card has already been charged and we
subsequently cancel your order, we will immediately issue a refund
to your credit card account in the value of monies paid (including
Payment and Price
price payable for the goods will be debited from your account at the
time you place your order. All prices on our website are inclusive of VAT.
all major credit and debit cards including Visa, Mastercard and
Switch. At time of ordering you must provide us with your exact
billing address and telephone number - the address and phone number
your credit card bank has on file for you. Your order will only be
processed once authorisation of your credit card has been properly
received. Incorrect information
will cause a delay in processing your order. You may also pay by cheque or postal order although we
cannot dispatch the goods until payment has been cleared which can
take at least 10 days.
always endeavor to deliver goods within a reasonable time but goods are
subject to availability.
Availability of Goods
products and services are subject to availability and may be
withdrawn at any time. If we do not supply the goods for any reason
we will not charge you for these and we will refund any money
already paid for them.
Cancellation of Orders
If you are not totally satisfied
with your purchase for any reason. It is your responsibility to
return any such items in a pristine saleable condition in their
original box and packaging. You will be wholly responsible for the
return of the goods and any associated costs of return. Goods
received back incomplete, damaged or in any condition other than
saleable, will be returned to you and the cost of return carriage
charged to your account. Prior to returning any products, please
contact us within 14 days from the date of delivery. If you do not
return goods within 14 days after you have informed us that you wish
to cancel your order, your right to cancel will be revoked. For more information please read Distance Selling Regulations available on the office of fair trading website.
Should you wish to return an item please be aware
that should you choose to use our carriers the charge will be a collection charge of £55
please allow upto 30 days for all card refunds.
We will only deliver goods to the address on the order. On delivery our couriers will require you to sign a Proof of Delivery which shall be conclusive evidence that you have received your order.
You agree to check the goods on receipt and inform us of any obvious external cosmetic damage following inspection of the goods packaging. If there is any obvious cosmetic external damage to the goods at the time of delivery then you agree to note these on the delivery paperwork or refuse the delivery. We also ask that customers check that the number of packages being delivered corresponds with the consignment note. If you do not receive the correct number of items please mark down the number of items received on the consignment note and upon closer inspection notify us of any missing or incorrect items.
Where any obvious cosmetic external damage has been noted on your Proof of Delivery this shall not affect your statutory rights.
Upon fully inspecting the goods any discrepancies such as goods shortages or incorrect goods we ask that you report it to us by email to firstname.lastname@example.org within a reasonable time.
NON DELIVERY OF GOODS
Once delivery has been arranged it is the customer's
responsibility to ensure that someone is at the property to accept
the goods. Should our vehicles or vehicles delivering on our behalf
arrive and not be able to deliver a Fixed charge of £25 will be
made. This is the cost incurred for storage of the item and
arranging re-delivery or return delivery to our warehouse.
Time Limitation for Notification of Claims
Damage in transit: If goods arrive in a damaged condition you
must make a note on the carrier's delivery consignment note and
return the goods with the carrier.
Shortages: It is your responsibility to sign for the correct
number of packages as shown on the carrier's delivery consignment
note. Any shortages must be noted on the consignment note and it
will be your responsibility to notify us within a reasonable time from
In-Correct Goods: It is your responsibility to notify
us of any in-correct goods supplied within a reasonable time after delivery.